Shipping & Returns

Shipping & Returns

 COVID 19

To protect our customers and workers whilst adhering to Government guidelines we have taken the decision to temporarily close our showroom from Monday 23rd March.

Our home delivery service is still operating and continues to deliver web orders and whilst closely following the Government’s guidance on social distancing. We continue to ask that all our customers receiving deliveries respect the 2-metre guidance from and help our delivery people stay safe while they bring you your orders.

Our home delivery service is done using facemasks and disposable gloves. The delivery people will sanitise their hand and change their gloves between each delivery.

Shipping

The Cane Centre has straightforward shipping (delivery) rules.

For orders that come to over 1000 pounds in total, delivery is free anywhere on the island of Ireland.

For Ireland (North & South) orders under 1000 pounds in total, delivery costs are charged at the rate of 35 pounds per item. If you are from Northern Ireland please pick this as your address. ( For Shipment rate purposes)

For England ,Scotland and Wales shipment is free for orders over 1900 pounds. For orders between 1600 pounds and 1900 pounds shipment is only 60 pounds.

For Mainland UK orders under 1600 pounds in total, delivery costs are charged at the lowest available rate. (approx 120)

For UK mainland please contact the sales office on 028 30838225 to get a exact cost for delivery or e-mail on sales@thecanecentre.com

Or indeed if you have any queries, please phone us at 028-30838225 (from NI/UK), or 048-30838225 (from ROI). or e-mail on sales@thecanecentre.com

 (Orders are shipped in 2-4 weeks from placement of order. )

Returns

All our returns are covered by the consumer code the Distance Selling Regulations 2000. For further information or to organise a return please contact on 028 30838225.
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